More time for clients.
Less time chasing.
Your team’s experience belongs in the conversations that matter. WIP Mate follows up orders, understands supplier replies and updates work records. Matters needing judgement reach the right person.
See how your team can support each other ↓Every order matters to the client waiting for it.
When the day gets busy, there’s only so much your team can chase. WIP Mate follows up across your supply chain and brings delivery changes to the right person, giving them the chance to act before the client has to ask.
The decisions stay with your team.
A changed delivery. A question from a supplier. WIP Mate brings the context together so the right person can take the next step.
Make room for the work that needs you.
An important tender needs your full attention. A client visit takes you away for the day. Or someone on the team could use a helping hand.
Flex lets you or your manager temporarily place selected accounts with a colleague, so you can concentrate, knowing who is looking after the rest.
Your colleague gets what they need to help.
Choose the accounts, who will look after them and for how long. Relevant emails reach that colleague, alongside visibility of the work and anything needing their decision.
They can see what needs attention without searching through your whole inbox or piecing together what’s happening.
Share the responsibility. Keep the work moving.
WIP Mate continues the routine follow-ups, understands supplier replies and keeps work records current. Your colleague handles the matters that need their judgement.
The accounts remain yours. For the time you’ve chosen, someone else can help look after them—with WIP Mate taking care of the routine work along the way.
Take a look at Flex ↗Be there.
Properly there.
Charlene’s away. Her accounts still have someone looking after them. And WIP Mate knows exactly who that is.
The client’s email finds its person.
WIP Mate monitors the absent colleague’s inbox and routes account-related client messages to the account manager covering that account. No manual forwarding from person to person.
The supplier’s reply goes with the work.
Relevant supplier emails reach the account manager covering those jobs. Each person gets the correspondence for their cover, without sifting through the whole inbox.
Cover follows the account. Permanent ownership stays the same.
Come back to today.
A clear summary of what’s done, what to read and what still needs attention. A return to the working day, with the handover in view.
Illustrative results from Charlene’s story.
Let’s talk about your working day.
The routine chasing. The busy weeks. The holiday handovers.
Where would a bit of quiet help make the biggest difference?