Your information.

Who looks after your information

WIP Mate Ltd is responsible for the personal information described here. We are registered in England and Wales, company number 17566916. Our registered office is listed on our Company information page.

You can contact Sean at sean@wipmate.com about this notice or your information.

When you get in touch

If you email us, we receive your email address, your message and any details you choose to include, such as your name, company and what interests you about WIP Mate.

We use these details to answer your enquiry and, if you ask, let you know when WIP Mate is ready. Clicking an email link opens your email application; the website does not send that message for you.

We rely on our legitimate interests in responding to business enquiries and keeping necessary correspondence. For launch updates you request, we rely on your consent.

You can change your mind

You can withdraw consent to launch updates at any time by emailing sean@wipmate.com. This does not affect the use of your information before you withdrew consent.

You also have the right to object to our use of your information where we rely on legitimate interests. Contact us at the same address.

Website hosting and email

Cloudflare provides this website’s hosting, film delivery and security services. Delivering and protecting the site can involve technical information such as your IP address, browser information and request logs. Microsoft 365 provides our business email.

These providers may process information outside the UK. Their published privacy information describes their international processing and safeguards: Cloudflare privacy information and Microsoft privacy information. You can contact us for more information about the arrangements relevant to your enquiry.

How long we keep it

We keep enquiry correspondence while it is needed to handle your request, provide the updates you asked for and meet any relevant business or legal record-keeping requirements. We review whether it is still needed and remove information when it no longer serves those purposes.

Your rights and questions

Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, or receive a portable copy. Contact sean@wipmate.com to make a request or raise a concern.

You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

What this notice covers

This notice covers the website and enquiries about WIP Mate. It does not describe the customer, supplier or work information processed when using the WIP Mate app.